Sorry is the hardest word. No managed service provider likes to say to a customer, “...
Your business is growing, but competition is fierce. You want to set yourself above all the other hosting companies without competing on price alone. Like many of your competitors, you’re probably planning to add managed services to drive new revenue streams. But this requires new skills, management technologies, and marketing. Where do you start?
Deliver new, high-margin managed services.
Create branded dashboards, portals, and reporting to attract and retain customers.
Onboard new customers faster.
Increase NOC efficiency with a unified IT management platform.
Take your next steps toward adding managed services with a complete IT management platform.
ScienceLogic has helped companies like yours go to the next level and deliver new, high-margin managed services and increase revenue per client. ScienceLogic not only offers the most complete IT management platform on which to build managed services, but also the know-how to help you execute quickly and successfully. ScienceLogic's product architecture was designed with service providers in mind, offering full multi-tenancy, scalability, and resiliency.
BENEFITS FOR HOSTING PROVIDERS
- Offer a catalog of tiered managed services with monitoring, reporting, and self-service ticketing.
- Include service level monitoring and service level agreement (SLA) reporting services.
- Add managed cloud services using the same management platform at no additional cost.
- Create high-impact, branded, self-service custom portals, reports and dashboards to increase revenue per client.
- Onboard new customers quickly with easy-to-deploy standardized management templates.
- Reduce Mean Time to Recovery (MTTR) with intelligent alerts and automated remediation workflows.
- Increase the efficiency of your network operations center (NOC) by having a single system to monitor operational health.
- Integrate easily with other web applications via a RESTful API to preserve existing investments.
- Add management capacity easily and affordably with simple and flexible consumption-based software pricing.
With ScienceLogic, you get a comprehensive array of pre-integrated monitoring and management capabilities in a single, customizable product.
Lay the groundwork for business expansion with an integrated IT management platform.
The ScienceLogic solution makes it easy to expand your service offerings. Server, network, storage, virtualization, cloud, and application monitoring; fault and performance management; asset and configuration tracking; usage-based bandwidth billing; run book automation; and an IT ticketing system are all included. IT management is seamless with a central management database and one role-based web interface for you and your customers. With ScienceLogic, it’s easy to create customer self-service portals, dashboards, and reports, so you don’t have to hire an army of software engineers.
With ScienceLogic, you'll stay ahead of your competition.