The Source, October 2008

In This Issue

• EM7 Customers Make the Deloitte Fast 50
• Good Times for MSPs
• First Friday - Free Training

Letter from Dave

It’s a fact: times are challenging, and most companies are looking for ways to do more with less. The good news is that ScienceLogic customers can save money from the start. Example: One customer switched to EM7 and saved over $200K in annual maintenance fees versus the Big 4 tools they were using.

But the savings don’t have to stop there. Because of our “no modules” philosophy, every customer gets the whole EM7 enchilada – regardless of whether or not they use it all on day one. So if you’re not using some parts of the very comprehensive EM7 functionality, say for asset management, ticketing, or virtualization management, this would be a great time to assess if you should. You already own EM7 so the more it can replace, the more you can avoid new expenses and maintenance fees. And best of all, you’ll look like a hero and these days, every company needs a hero.

EM7 Customers Make the Deloitte Fast 50

We’re delighted to share that four ScienceLogic customers – Apptix, Hughes, Merkle and Sourcefire – have made Deloitte’s Technology Fast 50 for Maryland and Virginia. Hughes Communications tops the Maryland list with a five-year growth rate of 138,762% - no, that’s not a typo – and we expect to see them on the national rankings, out any day now.

Fast-growing organizations can’t afford to waste time or resources – they automate and use technologies that enable growth. EM7 provides efficiencies that allow each of these winners to focus on their business and we hope that EM7 has been a small factor in helping them achieve success. Congratulations to each of you!

Good Times for MSPs

While businesses look to maintain or cut IT spending in the current economy, a recent Network World story outlines why MSPs may be immune to the economic slowdown and may actually see an increase in business. Since IT work needs to move forward (with the same or fewer headcount), organizations are looking to MSPs to provide mission-critical services as a fixed budgetable expense. Read how EM7, originally designed with MSPs in mind, allows our service provider customers to quickly and cost-effectively scale their monitoring capabilities as their customer base grows.

First Friday - Free Training

Join us the First Friday of every month for a lunch-time discussion of practical EM7-related topics. These free training sessions will help you make the most of your EM7 solution. We spend the first 45 minutes on a specific topic; the last 15 minutes is for open Q&A (on or off topic). We encourage you to ask, answer and discuss questions in this open forum with fellow users. Bring your questions and be prepared to learn something new. Watch your email for a reminder with login details; email training[at]sciencelogic.com if you have suggestions for an upcoming session.

Nov. 7, 1PM–2PM EDT: New Data Collection and Data Handling The next First Friday will cover recent enhancements for data collection and handling in EM7. From using AXL SOAP for Dynamic Applications to setting individual port thresholds to more detailed handling of syslogs and traps coming from network devices. Remember to also visit the EM7 Customer Forums where you can start or join a discussion group. Visit forums.sciencelogic.com and click on Register to get started.

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