Automated Billing Cuts Labor and Costs
The ScienceLogic EM7 automates all your IT billing and IT chargeback/showback software, eliminating the need to measure shared resources no matter how dynamic the environment. With our capabilities to manage shared resources in a truly multi-tenant environment, you can accurately bill individual customers or departments for bandwidth usage and any shared resources. Our customer self-service portals open a world of trust for those you service, giving them access to utilization graphs, information-rich dashboards, and billing reports.
Because the ScienceLogic solution monitors IT operations down to a very granular level, we can provide the transparency that both service providers and enterprises need to build confidence through accurate, individualized account management. With customizable SKUs, billing rates, and rules, you can bill for direct costs, allocated or tiered costs, and even metered costs based on collected performance data. Our billing methodologies include interface throughput, amount of data transferred with percentile calculations, and usage-based calculations for inbound, outbound, or accumulative use. Built-in bandwidth billing reports show normal costs as well as overage charged based on billing policies you can define for individual customers.
Automated billing brings staffing relief, transparency, and accuracy for both operators of private clouds and service providers alike—all while lowering costs.
Key Benefits & Features
- Automated billing and chargeback/showback save on time and labor
- True multi-tenancy capability enables shared resource management
- Customer self-service portals add value
- Information-rich, intuitive dashboards deliver actionable insights
- Individualized account management
- Customizable SKUs, billing rates, and rules
- Usage-based calculations promotes fair billing and additional service offerings