Application

Your business users may know nothing about servers and networks, but they know when their mission-critical application slows or goes down. If you have key business applications that must be always available and running at peak performance, ScienceLogic has the ideal IT monitoring solution.

Automate monitoring of all the components that make up application service delivery.

Get a complete view of application health.

 Manage performance and view metrics with out-of-the-box or customized policies.

ScienceLogic provides an application monitoring dashboard and management system in a single solution – covering all the infrastructure components that make up application service delivery. From the applications themselves to the correlating database, network, and storage resources, and the physical or virtual servers and OS on which the applications run, ScienceLogic gives you a complete picture of application availability, performance, and risk, and in accordance to your service level agreements and business policies.

ScienceLogic uses a variety of monitoring methods (including web response, actual transactions, and database queries) to collect detailed application metrics. To build a comparable solution on your own would require integrating multiple point solutions or framework modules – a complex, costly, and lengthy exercise – and unnecessary with ScienceLogic.

EMAIL MONITORING FEATURES

ScienceLogic supports both Microsoft's MS Exchange and the Research in Motion (RIM) Blackberry Enterprise Server. Check your email availability and transaction time through your entire email infrastructure, both physical and virtual, and generate events if messages fail to be returned or exceed your transaction thresholds.

• Availability monitoring
  • Round-trip email speed and connection failure
  • Latency between hops to help pinpoint slow-downs and potential problems
  • Number of messages rejected due to virus, spam, or blacklist DNS
  • Proactive monitoring of email services, ports, and processes
  • Customizable thresholds for inbound and outbound data – alerts for excessive spam or no messages - being sent during a specified period of time
• Performance monitoring
  • Outlook Web Access (OWA)
    • Authentications per second
    • Message opens per second
    • Message sends per second
  • Queues
    • Active client logons
    • Average delivery time
    • Messages delivered per minute
    • Queued messages, time spent in queue
    • Receive/send queue sizes
    • Queue stopped?
  • Directory Service Access
    • Configuration detection type
    • Domain controller up and synchronized?
    • Domain controller response time?
    • FQDN
    • LDAP port listening for requests
    • Role in Exchange
  • Logon information including client NIC speed and last operation time
  • Mailbox
    • Size of deleted messages
    • Storage group limit info
    • Total items
• Server configuration monitoring
  • Administrative group
  • Creation time
  • Distinguished name
  • Exchange version
  • FQDN
  • Front-end server
  • Message tracking enabled
  • Message tracking log file lifetime
  • Message tracking log file path
  • Monitoring enabled
  • MTA data path
  • Name
  • Routing group
  • Server type
  • Subject logging enabled

BLACKBERRY MONITORING FEATURES

• Performance monitoring
• Enabled users for wireless email record
• Expired messages
• Filtered messages
• Handheld-initiated ConnectionsMessages delivered per minute
• Messages delivered to handhelds
• Messages filtered by global settings
• Messages pending delivery
• Messages sent per minute
• Non-deliverable messages due to error
• Push server connections
• Queued messages
• Configuration monitoring
• BlackBerry server name
• Installed licenses; licenses remaining for use; licenses used
• Number of wireless Reco users
• Server major release number
• Server version
• Wireless email Reco enabled

INTERNET-BASED MONITORING

ScienceLogic supports Apache web server software; Microsoft Internet Information Services (IIS), the set of Internet-based services for servers; BlueCat Networks IP Address Management (IPAM), DHCP and DNS software, appliances, and solutions; and Microsoft SharePoint content management system.

Create transaction monitoring of web-based content such as SOAP, XML, and HTTP, and record critical performance data such as DNS lookup, page size, transaction time, and much more. Monitor your domains and zone records, and be alerted for changes and failures. Monitor for TCP ports availability and uptime, and even watch over processes and services on remote systems.

WEB CONTENT VERIFICATION/TRANSACTION FEATURES

• Trend reports for page size, download speed, lookup time, connection time and transaction time
• Standard HTTP (port 80) and HTTPS (port 443)
• Support for custom port numbers
• Additional support available:
  • Proxy
  • Authentication
  • Post strings
  • Browser emulation
  • Cookies
  • SSL

WEB INFRASTRUCTURE MONITORING FEATURES

• Web content verification
• Integrated content page HTML dump review tool
• Monitor same port on different IPs on the same server
• Set content verification policies on different IPs on same server
• Create multiple verification pages on same server
• Content verification for https (SSL) pages

DOMAIN NAME MONITORING FEATURES

• Availability
• Lookup time
• Records
  • A - Address Records
  • AAAA - IPv6 Address Records
  • ZXFR - Full Zone Transfers
  • CNAME - Canonical Name Records
  • MX - Mail Records
  • NS - Name Server Records
  • PTR - Pointer Records
  • SOA - Start of Authority Records
  • TXT - Text Records

WEB SERVICES MONITORING FEATURES

• Apache
  • Configuration monitoring
    • Version
    • Build date
    • Uptime
    • Restart time
  • Performance monitoring
    • Current requests
    • Bytes per request
    • Requests per second
    • Bytes per second
    • CPU Load
    • Total accesses
    • Total kilobytes
• Microsoft IIS performance
  • Active current connections
  • HTTP connection attempts
  • Number of requests (GET and 404)
  • Ratio of requests (GET and 404)
  • Bandwidth used by IISCGI requests in process
  • Current anonymous users
  • Current blocked requests

Automation and simplification are the keys to the ScienceLogic solution. ScienceLogic automatically applies best-practices-based management templates for leading applications (email, collaboration, VoIP, spam, and video conferencing). You can immediately start monitoring and get necessary metrics and reporting. You can also customize management templates for your business's own homegrown applications, as well as business-specific policies and service levels.

Customize your application monitoring.

Additional application availability monitors for web content verification policies, web transaction monitoring, and the like, can be easily set up through the standard interface. For more advanced and custom application monitoring, users can create their own management templates to collect key performance and availability metrics using a variety of data collection methods – including SNMP, SOAP/XML, SQL and dynamic application snippets, which allows for the use of custom scripts for multi-step/multi-processing data collection or non-standard access.