Video Conferencing and Telepresence

Proactively manage video and call quality with real-time alerting, performance trending, and reporting.

Manage your Polycom, Cisco Tandberg, Cisco Telepresnce, and Lifesize assets in a single platform.

Rapidly launch high-margin video services for your customers through our multi-tenant web interface.

In today’s global economy, relationships are more important than ever, requiring face-to-face communication with colleagues, partners and customers. Yet, new economic realities often prohibit travel schedules that are costly in time, resources and budgets. Video conferencing powers the new way of working where everyone, everywhere can be more productive with face-to-face collaboration through video conferencing solutions.

ScienceLogic can help you avoid service issues and interruptions, ensure your video conferencing solution is available when you need it, and police call quality. The ScienceLogic Power-Pack for Video Conferencing Management provides best practices management templates for proactive monitoring of all the assets and resources that comprise and support video conference service delivery—for the video infrastructure, the endpoints and the underlying IT infrastructure.

VIDEO CONFERENCING: FEATURES

• Best-practices monitoring for Cisco (Tandberg), Polycom, and Lifesize
• Auto-discovery of video devices with auto-creation of asset records
• Extensive reporting for evaluating availability, quality of service, and return on investment
• Historical call quality reporting for trending and capacity planning
• Single solution for video conferencing and IT operations management
• Comprehensive and granular visibility – equipment, network, and video call quality
• Seamless operations workflow with integrated event management and service desk

CISCO TELEPRESENCE MONITORING: FEATURES

• Best practices monitoring for TelePresence components and overall service delivery
• Auto-discovery of Cisco Telepresence devices with auto-creation of asset records
• Extensive reporting for evaluating availability, quality of service, and return on investment
• Historical call quality reporting for trending and capacity planning, including in-call quality, jitter, bit rates, packet information, and call volume
• Single solution for video conferencing and IT operations management
• Comprehensive and granular visibility – equipment, network, and video call quality
• Seamless operations workflow with integrated event management and service desk

BENEFITS

• Enable service providers to quickly launch value-added managed video services
• Proactively manage video and call quality to preserve quality of service
• Eliminate overhead of integrating and managing multiple solutions
• Single platform for managing heterogeneous video conferencing and telepresence – Cisco (Tandberg), Polycom, and Lifesize

Using one solution, your engineers will be able to monitor and track performance and availability of video and telepresence infrastructure and call quality. Real-time fault management, visibility, and reporting ensure that you meet all your KPIs and SLAs, and your users enjoy seamless, uninterrupted video conferencing.