Video Conferencing and Telepresence

As video conferencing technology matures and becomes more affordable, video conferencing and other telepresence technology becomes an increasingly attractive option for businesses that are trying to keep expenses down. Both video conferencing and telepresence can help companies, large and small, to improve collaboration, reduce travel costs, and boost overall productivity.

Proactively manage video and call quality to preserve quality of service.

Manage heterogenous video conferencing and telepresence assets in a single solution.

Rapidly launch managed video services.

Technology is only as good as its performance. Successful adoption of video conferencing and telepresence by users requires rigorous and comprehensive monitoring and management. You must optimize video equipment performance and call quality across the disparate components that can make up a video conferencing or telepresence deployment. Whether you head an IT organization that manages video in-house, or you are a service provider launching a managed Video Network Operations Center (VNOC), your service quality relies on your engineers and your tools.

ScienceLogic provides a single, centralized platform for monitoring and managing the heterogeneous components that make up video conferencing and telepresence solutions – from simple deployments to multi-tenant VNOCs.

VIDEO ENDPOINTS: FEATURES

• Best-practices monitoring for Cisco (Tandberg), Polycom, and Lifesize
• Auto-discovery of video endpoints with auto-creation of asset records
• Extensive reporting for evaluating availability, quality of service, and return on investment
• Historical call quality reporting for trending and capacity planning
• Single solution for video conferencing and IT operations management
• Comprehensive and granular visibility – equipment, network, and video call quality
• Seamless operations workflow with integrated event management and service desk

CISCO TELEPRESENCE MONITORING: FEATURES

• Best practices monitoring for TelePresence components and overall service delivery
• Auto-discovery of Cisco Telepresence devices with auto-creation of asset records
• Extensive reporting for evaluating availability, quality of service, and return on investment
• Historical call quality reporting for trending and capacity planning, including in-call quality, jitter, bit rates, packet information, and call volume
• Single solution for video conferencing and IT operations management
• Comprehensive and granular visibility – equipment, network, and video call quality
• Seamless operations workflow with integrated event management and service desk

BENEFITS

• Enable service providers to quickly launch value-added managed video services
• Proactively manage video and call quality to preserve quality of service
• Eliminate overhead of integrating and managing multiple solutions
• Single platform for managing heterogeneous video conferencing and telepresence – Cisco (Tandberg), Polycom, and Lifesize

Using one solution, your engineers will be able to monitor and track performance and availability of video and telepresence instructure and call quality. Real-time fault management, visibility, and reporting ensure that you meet all your KPIs and SLAs, and your users enjoy seamless, uninterrupted video conferencing.