Training

Learn the Skills to Optimize How Best to Use Your ScienceLogic IT Monitoring and Management System.

We urge our customers to take advantage of our professional training services to improve the ways they use the ScienceLogic solution. In addition to our professional training staff’s deep understanding of the ScienceLogic platform, all of them are industry experts who have first-hand knowledge of business and IT operations challenges. All of our training courses feature hands-on training and real-world examples that follow the industry’s best practices. Our sessions are designed to meet your organization’s specific and targeted training needs.

In-person training can be held either at our headquarters in Reston, Virginia, or on-site at your installation. We can also design a custom curriculum to meet your specific needs, with class sizes comprising only your IT staff or all members of your entire organization. We will tailor our course delivery options to fit your schedule, location, or budgetary needs. We offer a number of delivery options for our training courses:

  • E-Learning Classroom
  • Classroom
  • Certification Program

Key Benefits & Features

  • Earn Professional Certification from the industry leader in ultra-flexible, ultra scalable, carrier-grade network monitoring systems
  • Become fluent in our Smart™ Action runbook automation best practices and learn how to customize your own automation policies.
  • Increase your value at your organization
  • Raise your confidence level about your skill set

All of the ScienceLogic training options are comprehensive, precise, targeted, and consistent. Please email training@sciencelogic.com for more details on ScienceLogic’s training!

ScienceLogic Training FAQ

Headquarters On-site Classroom Questions

  • When does the training start and when does it end?
    Certification trainings start at 9:00 (9 AM) local time and end at 17:00 (5 PM) local time in the afternoon. On the last day, the training usually ends at 15:00 (3 PM).
  • Where can I park my car?
    There will be parking opportunities close to the ScienceLogic location.
  • What is the exact location of the Sciencelogic Corporate Headquarters training facility?
    10700 Parkridge Boulevard, Suite 200
    Reston, VA 20191
  • I booked a seat for training. Can I change the reservation?
    We generally offer the opportunity to change a reservation, provided that you oblige to another ScienceLogic training session. Cancelation without recommitment to another session will result in a fee. Please contact us for more information on how to change an existing reservation.

Custom Off-site Classroom Training Questions

  • Will you come to our location and hold a custom training?
    Yes, we offer custom trainings for clients wishing to cover subjects of their choosing at a site of their choosing. We will devise a delivery schedule that works for you based on 3-, 4- and 5-day course options.
  • Will you cover subject X or Y, so we can become masters of that product suite?
    Yes, we customize our product suite around courseware to fit your needs. We will send you a list of course offerings for you to choose which ones you want.

Professional Certification Training Questions

  • How long does the certification training take?
    Certification training sessions take three days overall, usually starting on a Tuesday and ending on a Thursday.
  • When does the training start and when does it end?
    Certification trainings start at 9:00 (9 AM) local time and end at 17:00 (5 PM) local time in the afternoon. On the last day, the training usually ends at 15:00 (3 PM).
  • When will I take the exam?
    The certification exam is given on the third day of training. We will have a full review of the course material prior to the exam. Typically the exam starts at 3:30 local time
  • What is the format of the test?
    The test consists of 70 questions and is a combination of multiple choice and listing. There is no time limit for completion. You must complete the test with a score of 70% to pass.
  • When will I know my score?
    After we grade your certification exam, we will send you an email confirming your score of pass or fail. A score of 70% or above will entitle you to receive your completion certificate via mail, and we will send your email banner of “Certified Professional” via email.

Online Training

ScienceLogic delivers highly interactive classes and training online with hands-on learning labs. We offer tailor-made training sessions in our Virtual Classroom. In these sessions, a certified trainer will cover an issue of particular interest to you in-depth, in up to 4-hour classes per day.

Attendance Requirements

System requirements for attending Virtual Classroom classes entail using WebEx. Each student is asked to have internet access to participate on the training machines we provide.

Pricing

Virtual Classroom sessions are individually priced, based on session contents, class size, and level of interactivity. Contact ScienceLogic for further details.

Schedule a Virtual Classroom Session

If you would like to book a Virtual Classroom session, or discuss pricing and other options, contact us today!

Classroom Training

ScienceLogic Headquarters Classroom Training

Face-to-Face Training Sessions

For super in-depth training, we offer face-to-face training sessions delivered directly to you by our expert technical trainers at our state-of-the-art facility. If you want your staff to become true experts in our solutions (and beyond!), this option is for you.

Attendance Requirements

For these sessions, we have provided the training facilities to meet your training needs. At our corporate headquarters in Reston, VA, your staff will receive complementary lunch and have a stable learning environment to relax and learn the Sciencelogic product suite. Students are asked to bring their laptops, and we will conduct hands-on training from those laptops to access the equipment we provide.

Custom Classroom Training at Your Location

We “customize” your training to meet your needs

More and more companies are realizing the value of bringing training on-site to their facilities. This flexible and cost-effective option allows you to train as many or as few employees as you like, from your team or department to everyone in your organization. ScienceLogic courses can be delivered “off-the-shelf,” slightly modified, or completely customized for your learning needs. We design the courses to fit the goals important to you in order to produce immediate and measurable results.

Attendance Requirements

For these sessions, you should have adequate training facilities available at your site. This includes a separate, quiet classroom, presentation materials such as projector, flip chart, and white boards, and training work stations or laptops for session attendees. We will conduct hands-on training either on your servers or on equipment we provide.

Plan Ahead

Please be advised that our presenters and speakers are extremely sought after, so please try to give us plenty of advance notice if you are planning a face-to-face session.

Contact us

If you would like to book a face-to-face training session, or discuss pricing and other options, contact us today!

Certification Training

Professional Certification Training

Sessions

A ScienceLogic Certified Professional (SCP) identifies you as a network management specialist, placing you in the top tier of network engineers and demonstrating to your peers and your employer an unparalleled level of expertise! Benefits of SCP certification include:

  • Credibility – be recognized for the expertise you’ve gained during those long nights debugging network issues
  • Career Advancement – demonstrate your network management expertise with an industry-recognized certification that helps you stand out from the crowd
  • Recognition and Job Security – show your employer that you are an expert in your field and indispensable to the IT department
  • Increase your Earning Potential – negotiate better compensation with certifications on your resume
  • Show off your Expertise with the ScienceLogic community – sign your emails with the exclusive SCP badge

Certification Agenda

For these sessions, you will attend a 3-day course. The training will start at 9:00 and end at 5:00, on the third day the test will be administered at 3:30 after a review of the course material.

Agenda
Day 1
 
  • Network management fundamentals/EM7 architectures
  • User Interface Overview
  • Add/Remove Devices (Discovery)
  • Device Administration
  • Device Monitor Policies (TCP Ports, System Processes and Windows Services)
Day 2
 
  • Creating Device Templates
  • Device Group creation and use to simplify EM7 tasks
  • How EM7 handles SNMP Trap & Syslogs
  • Dynamic Application Overview
  • Asset Management
Day 3
 
  • Views and building custom maps
  • Event and Ticket Console Overview
  • Reporting (run reports on the fly or on a schedule)
  • Run Book (Email notification policies)
  • Practical Dashboard Creation

Class ends at 2:00 PM, and there will be a QA session for review prior to the test, which will be administered at 3:30 PM.

Attendance Requirements

For these sessions, students will be required to bring laptops. We will conduct hands-on training on equipment we provide.

Attendance Fee

The fee for the 3-day certification is $1,995 per participant. Classes offered on-site at your location are at a reduced price, Please contact us with any questions.

Registration

Please contact us at training@sciencelogic.com.