Video & Telepresence
Monitor the Health of All Your Video Conferencing and Telepresence Assets in a Single Dashboard
As video conferencing and telepresence replace the time and resource costs of travel these days, organizations need to be equipped to deliver these services in a cost-effective and quality assured manner on demand. ScienceLogic’s single platform solution for telepresence and video conferencing system monitoring enables you to provide the always-on service and quality that your business users expect. ScienceLogic’s real-time alerting, performance trending, and in-depth reporting let you proactively manage video and call quality with accuracy as they happen. With a single solution that can manage your Polycom, Cisco Tandberg, Cisco Telepresence, and Lifesize assets, your engineers are able to monitor and track the performance and availability of video and telepresence infrastructure and call quality in real time. Fault management, visibility, and in-depth reporting ensure that you meet all your KPIs and SLAs and that your users enjoy seamless, uninterrupted video conferencing.
The ScienceLogic solution helps you police call quality and avoid service issues and interruptions, ensuring your video conferencing solution is available when you need it. Our PowerPack for Video Conferencing Management provides best practices management templates for proactive monitoring of all the assets and resources that comprise and support video conference service delivery—the video infrastructure, the endpoints, and the underlying IT infrastructure. Our multi-tenant Web interface lets you launch high-margin video services for your customers rapidly for value-added revenue streams. Managing heterogeneous video conferencing and telepresence through our single platform eliminates the overhead involved in integrating and managing multiple solutions.
Video conferencing system monitoring and telepresence management on a single platform cuts overhead, avoids service issues, polices call quality, and enables high-margin video services for value-added revenue streams.
Key Benefits & Features
- Comprehensive and best practices-based monitoring
- Auto-discovery of video devices
- Historical call quality reports for trending and capacity planning
- Comprehensive and granular visibility for equipment, network, and video call quality
- Seamless operations workflow
- High-margin video services
- Single platform management and Views