Frequently Asked Questions

General Conference

What is Symposium?
ScienceLogic Symposium is an immersive two-day educational and networking conference with additional certification workshops available. Experience dozens of sessions presented by ScienceLogic customers and innovators. Preview the latest features and functions in our Hands-On Lab and schedule a one-on-one appointment with our subject matter experts.
Who attends Symposium?
Symposium attendees are a mix of IT technical professionals and business decision-makers from organizations of all sizes, representing a wide range of industries.
When and where will Symposium 2017 take place?
Symposium 2017 takes place October 3–4, 2017 at the MGM National Harbor.
What is the address of MGM National Harbor?
MGM National Harbor Resort & Casino
101 MGM National Ave.
Oxon Hill, Maryland 20745
Phone: +1.301.971.5000
What is the recommended conference attire?
Business casual attire is appropriate. We do recommend dressing in layers as temperatures can vary in the resort. You should also plan to bring a costume to the closing night Customer Appreciation Party. More details to follow on the party theme!
Is there an email contact for questions?
Yes, you can send general questions to


What are the registration fees for the event?
Register before August 8, 2017 to receive the early bird discounted rate of $499 per attendee. After that, the rate is $699 per attendee. Please visit the registration page for the most current information.
What payments do you accept for Symposium 2017 registration?
When registering, payment is available by credit card. You may also contact us at to arrange payment by corporate check or purchase order. Full payment must be received to print a conference badge on site.
Are there any discounts?
Yes! Customers who register prior to the early bird deadline (August 8, 2017) will receive $200 off their registration fee. We also offer group discounts for any customer that brings more than four people to Symposium. Each person after the fourth attendee will receive an additional $100 group discount off the base rate at that time. We will credit this discount after the event has concluded.
What is included in the registration fee?

Your registration fee for an attendee pass entitles you to the following:

  • Welcome reception
  • General sessions
  • Breakout sessions
  • Hands-On Lab
  • Customer Appreciation Party
  • Solutions Exchange
  • Conference meals and refreshments
  • Symposium attendee gifts
Can I bring a guest to the Customer Appreciation Party?
Each attendee is welcome to bring up to one non-colleague companion to the Customer Appreciation Party. Registration of your guest is required, and there is a $75 guest registration fee for party admission. Please note the name of your guest on your attendee registration form, and submit a separate Customer Appreciation Party Guest registration for that individual.
What is your cancellation policy?

All cancellations must be received in writing via email at

  • Cancellations received before 7 p.m. EDT on July 31, 2017 will receive a full refund.
  • Cancellations received between 7 p.m. EDT July 31, 2017 and 7 p.m. EDT on August 31, 2017 will receive a 50% refund.
  • No refunds will be given after 7 p.m. EDT on August 31, 2017.

Conference Access

Will I need a badge to get in?
Yes, a conference badge is required for entry into the conference and should be worn at all times. Please pick up your badge at the Symposium registration desk during open registration hours. For security purposes, be prepared to show identification.


What meals are covered as part of the Symposium registration?
ScienceLogic will provide breakfast and lunch on October 3rd and 4th, and dinner as part of the Customer Appreciation Party on October 4th. If you have any special dietary requests, please be sure to inform us during the registration process. Limited vegetarian options are available at most conference-related meal functions.


Do I need to contact the hotel to book my reservation?
Yes, please reserve your discounted hotel room before September 8, 2017 via online registration or contact the MGM National Harbor directly. ScienceLogic has a limited number of rooms reserved for the conference, so please register ASAP to guarantee your room.


When will the final agenda be available?
The complete Symposium agenda will be published as soon as possible. Refer to the agenda page for an up-to-date list of keynote sessions, technical breakouts, customer and partner presentations.
Do I need to pre-register for sessions?
No, but we strongly encourage you to review the Symposium schedule once it is finalized so you can customize your conference experience.
Can I get copies of the material presented at the conference?
Yes, presentations will be posted to the ScienceLogic Customer Portal after the conclusion of Symposium. Please note: all session recordings will not be made available, but we will provide soft copies of presentation materials for download.


Onsite registration is available through October 3, 2017 in the MGM Grand Ballroom Prefunction area at MGM National Harbor.