Reston, Virginia – July 14, 2015 – Touchbase Global Services Inc. (“Touchbase”), a leading managed services provider, has selected ScienceLogic’s hybrid IT monitoring technology to differentiate its business and ensure the best in availability and performance of their Unified Communications (UC) and Network managed service offerings globally.
Touchbase specializes in UC, contact center, networking, and data center technologies, with a particular focus on midsized and large organizations. ScienceLogic’s platform enables Touchbase to deliver robust reporting and live dashboards to clients while providing exceptional customer service and enhanced uptime.
Specifically, ScienceLogic was chosen for:
Per Matt Wilkinson, SVP of Global Services at Touchbase, “ScienceLogic has enabled greater performance and operational maturity for our supported IT environments. The visibility and proactive alerts that our NOC manage through ScienceLogic directly result in increased value of our Managed Services to our clients.”
ScienceLogic is the global leader in hybrid IT service assurance. Over 47,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive, real-time view of all IT components, whether they reside in a public cloud environment or on-premises. With hundreds of packaged management apps and custom dashboarding capabilities, we deliver the scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT infrastructure, applications, and services.