Notify the correct teams and resolve problems faster with ScienceLogic’s automated ticketing system. Our single code base solution integrates with ServiceNow® and other ticketing systems.
This feature is built-in to your ScienceLogic solution, with no additional fees or modules to install and maintain.
Discover our ServiceNow integration
- Complete tracking and recording of user tickets
- Tickets can be acknowledged, opened or closed by multiple users
- Integration with our event management and runbook automation capabilities
- Automated ticket opening upon receipt of certain events and alerts
- Multi-tenant capabilities ideal for large enterprises and MPSs managing functions across multiple users