10 Lessons Learned for Automating IT Service Delivery

Webinar Recording

Learn how to avoid the pitfalls of automating IT service delivery and make IT run better. Watch this recording to hear from a former Fortune 200 IT pro about his experiences and lessons learned while automating IT operations and service management (ITOSM) processes with ScienceLogic and ServiceNow®.

  • Understand the environment and challenges facing ITOSM process automation
  • Learn about automating CMDB, incident, configuration, and change management
  • Gather key lessons related to automating ITOSM functions

You’ll walk away with new insight that you can apply to your own ITOSM projects.

Learn about the speaker, Brian Amaro

Watch the Recording