Automated IT Ticketing System

Solve Issues Faster • Track Support Tickets with Ease

Notify the correct teams and resolve problems faster with ScienceLogic’s built-in automated ticketing system.

Open, update, and close tickets automatically in your service desk solution—whether you use ScienceLogic’s integrated ticketing or a third party solution like ServiceNow, BMC Remedy, or others.

  • Get started in minutes with our built-in automated ticketing; no additional fees or modules to install and maintain
  • Solve issues faster by automatically opening, updating, and closing tickets based on certain events and conditions
  • Make your teams more productive by ensuring users can share and access the right level of information when they need it—based on role-based access
    • Multiple users can acknowledge, open, or close tickets

The ScienceLogic Hybrid IT Monitoring Platform

Discover our platform

You need visibility across all of your IT services to see how well your IT organization is delivering value to the business.